Heywave

Cancellation & Refund Policy

Our policy on subscription cancellations and refunds for Heywave.

Last updated: 29 May 2026

This Cancellation & Refund Policy applies to subscriptions purchased for Heywave, operated by Sandeep Kumar Patel. Please read it carefully before making a payment.

1. Nature of the Service

Heywave is a digital software-as-a-service product. When you pay for a plan, your subscription is activated and access is provisioned immediately for the chosen plan period. Because the service is delivered electronically and consumed from the moment it is activated, subscription fees are generally non-refundable.

2. Free trial

New accounts typically include a free trial so you can evaluate the Service before paying. No charge is made during the trial, and you are under no obligation to subscribe. We encourage you to use the trial to confirm that Heywave meets your needs before purchasing.

3. Refund eligibility (exceptions)

While subscription fees are non-refundable once a plan is activated, we will issue a refund in the following cases:

  • Duplicate payment: you were charged more than once for the same subscription due to a technical error.
  • Erroneous charge: you were charged in error or charged an incorrect amount.
  • Non-delivery: your payment succeeded but, due to a verified fault on our side, your plan was not activated and we are unable to resolve it.

Refunds are not provided for change of mind, partial use of a billing period, failure to use the Service, or for restrictions imposed on your account by WhatsApp resulting from how you used the Service.

4. How to request a refund

To request a refund under Section 3, email us at team@easycoders.in within 7 days of the charge, with your registered email/username, the payment date, the amount, and the Razorpay payment/transaction reference. We will review the request and respond within 3 business days.

5. Refund processing time & method

Approved refunds are processed to the original payment method through our payment gateway, Razorpay. Once approved, the refund is initiated within 5–7 business days. The time for the amount to reflect in your account thereafter depends on your bank or card issuer.

6. Cancellation

You may cancel your subscription at any time by choosing not to renew. Upon cancellation:

  • You will continue to have access until the end of the period you have already paid for.
  • You will not be charged again, and no future renewal will be taken.
  • No pro-rated refund is provided for the unused portion of the current paid period.

7. Contact us

For any cancellation or refund query, reach us at:

  • Sandeep Kumar Patel (Operator, Heywave)
  • Email: team@easycoders.in
  • Phone: +91 75239 30301 (Mon–Fri, 10:00 AM – 6:00 PM IST)
  • Address: City Tower, Wazidpur, Jaunpur, Uttar Pradesh 222001, India